TICKETS FOR DAKAR 2026
SUMMER YOUTH OLYMPIC GAMES

Privacy policy

Appendix 1: Dakar 2026 YOG Ticketing Privacy Policy

The Dakar 2026 Youth Olympic Games Organising Committee (hereinafter “YOGOC DAKAR 2026”), whose registered office is located at Eden Roc Building, 26-28 Boulevard Roosevelt, Dakar (Senegal), is committed to respecting and ensuring the protection of your personal data (hereinafter the “Data”) when you use the Official Dakar 2026 YOG Ticketing Platform and in accordance with the purposes specified below.
YOGOC DAKAR 2026 has appointed its own Data Protection Officer (“DPO”), who may be contacted by e-mail at: compliance@Dakar2026.org.

This privacy policy (hereinafter the “Policy”) applies to the processing of Data collected via the Official Dakar 2026 YOG Ticketing Platform (hereinafter the “Platform”) and may be supplemented by additional information regarding Data processing made available for each service provided on the Platform.

1. Definitions

The following definitions and rules of interpretation shall apply to this Policy:

« Data Subject » means any natural person whose Data is being processed;
« User » means any Person accessing the Platform and/or using the services of the Platform;
« you » « your » ou « yours » means a Data Subject.

Unless the context otherwise requires:
(a) words in the singular shall include the plural and words in the plural shall include the singular;
(b) references to one gender shall include references to the other gender; and
(c) the words “other” and “including” shall not limit the generality of the preceding words nor be construed as limited to the same class as the preceding words where a broader interpretation is possible.

Other terms beginning with a capital letter in this Policy and not specifically defined above or elsewhere in the body of this Policy shall have the meaning assigned to them in the General Terms and Conditions.

2. Sources of Data

Where the User logs into the Platform to directly purchase one or more Tickets, the Data is provided directly by the User and is therefore collected and processed by YOGOC DAKAR 2026 for the purposes specified in Article 3 below.

3. General Purposes of Data Processing by YOGOC DAKAR 2026

3.1. For the performance of the contractual relationship or pre-contractual measures:

Facilitating your use of the Platform;
Managing your Ticket purchases;
Managing any other products that may be offered to you through the ticketing platform;
Providing you with the information you have requested;
Providing customer service support.

3.2. To fulfil our legal, accounting and tax obligations:

Ensuring compliance with the legal, accounting and tax obligations of YOGOC DAKAR 2026 and with the General Terms and Conditions;
Establishing, exercising or defending legal claims, including in cases of breach of the General Terms and Conditions.

3.3. Subject to your right to object and within the limits of your interests and rights, to meet our legitimate organisational and operational needs:

Developing traffic statistics and improving the operation, security and efficiency of the Platform;
Maintaining and developing the Platform;
Ensuring the security of the Platform and ensuring that it is used in compliance with applicable legislation;
Preventing fraud (including ticketing fraud, credit card fraud, payment fraud and cybersecurity fraud);
Managing disputes relating to the services provided;
Carrying out video surveillance by public authorities;
Capturing, using and archiving still and/or moving images or sounds by YOGOC DAKAR 2026, Olympic Broadcasting Services (“OBS”) and/or other duly authorised broadcasters or Persons;
For ethical reasons related to safeguarding the integrity of the Dakar 2026 YOG.

3.4. Sending information and promotional communications:

Information, communications and promotions relating to Ticket sales for the Dakar 2026 YOG, the volunteer programme, official products and, more generally, all other initiatives of YOGOC DAKAR 2026, where you have provided your consent, without prejudice to processing necessary for the provision of ticketing services.

3.5. Disclosure of Data:

To the IOC and/or other third parties, each using the Data received as an independent data controller, for the purposes of establishing fan profiles in order to better understand preferences and interests, personalise services and marketing activities and, where you have provided your consent (where required by applicable law), send you direct marketing communications, including marketing relating to their partners. For further information regarding how each of these entities uses your Personal Data and how you may exercise your Data protection rights with each of them, please refer to their respective privacy policies. The IOC Privacy Policy is available here:https://www.olympics.com/fr/privacy-policy.

4. Data Collected by YOGOC DAKAR 2026

The Data collected by YOGOC DAKAR 2026 includes the Data you provide when making a request or when using the Platform, and the purposes for which YOGOC DAKAR 2026 uses your Data are set out in the table below. This table may be supplemented by additional information provided at the time the Data is collected.

Activities	Data Processed
Dakar 2026 YOG Official Ticketing Platform
Account Creation and Identity & Access Management	- Identification data (full name, date of birth, title, unique account identifier) - Contact information (email address) - Location information (country) - Authentication information (email, password, unique account identifier) - Connection and browsing information (password, account creation date, account creation source) - Data Subject request
Management of the Ticket User Profile	- First name and surname, date of birth, country, email address - Optional information: favourite sports and preferred national team
Payment and transaction management	- Payment information (payment status, transaction identifier, amount, currency) - Banking data processed via a payment service provider (e.g. card number, IBAN), not stored by the Platform - Transaction and refund history

Common purposes
Customer service	Web form	- Identification data (title, nickname, first name, surname, contact details, email address) - Subject matter and details of the request provided by the User. Where applicable, data collected in the context of other processing activities carried out on the Platform (for example, ticket purchases) are necessary to respond to your enquiries.
	Electronic messaging	- Email address. Incoming correspondence and email exchanges between Users and agents. - Attachments (if any). - Notes taken by the customer service agent, for example details relating to your Ticket purchase.
	Management of customer service reports	- Creation of aggregated reports based on ticket categories as well as dates of receipt and closure. - Statistics based on satisfaction survey results.
Security	Video surveillance	- Images collected by public authorities for security purposes.
Security	Venue access	- Random identity checks carried out for security purposes.
Archives	Still and/or moving images and/or sounds	- Still and/or moving images and/or sounds collected by COJOJ DAKAR 2026, OBS and/or other duly authorised broadcasters or third parties.
Management of data rights		- Data Subject request - Identification information of the Data Subject - Contact details: email address, postal address, telephone number - Documentary proof of the identity of the Data Subject

5. Data retention period

The Data shall be retained by COJOJ DAKAR 2026 and authorised third parties for as long as necessary to fulfil the Authorised Purposes. At the end of such periods, your Data shall, where necessary, be archived for a period not exceeding the applicable statutory limitation periods or legal archiving obligations, or for the duration of any applicable dispute proceedings. Upon expiry of such periods, the Data shall be deleted or destroyed by COJOJ DAKAR 2026 and authorised third parties.

6. Recipients of your Data

To the extent strictly necessary for the Authorised Purposes, your Data shall be made available to our technical service providers and other selected entities, strictly for the purposes of their assigned tasks and in accordance with our instructions, in particular in the areas of information technology (hosted software providers, platform development services, hosting services), customer relations services, customer support, payment management and other communication services, analytics and measurement services, email and push notification services, internet advertising services, as well as for assisting us in assessing and managing any potential breach of the General Terms and Conditions.

In addition, COJOJ DAKAR 2026 may disclose your Data:

To the IOC acting as an independent controller in accordance with its privacy policy (Privacy Policy | Olympics.com), for the purposes of assessing and enforcing any potential breach of the General Terms and Conditions, establishing, defending or enforcing its rights and interests (including intellectual property rights), fulfilling its institutional and operational responsibilities related to the organisation, promotion and protection of the Youth Olympic Games and the Olympic Games, as well as producing aggregated reports in support of research, planning, statistical and operational activities of Olympic Movement stakeholders, including the sharing of your Data with such entities for the purposes set out in this Policy.
To the IOC and other Olympic Movement stakeholders, including International Federations, National Olympic Committees, other Olympic Games Organising Committees and IOC commercial partners, where you have expressly consented to the disclosure of your Data to such third parties. Where applicable, each of these recipients shall process your Data in accordance with its own privacy policy.
To Senegalese public authorities, acting as independent data controllers.

7. Protection of your Data

The Data collected by COJOJ DAKAR 2026, acting as Data Controller, for the Authorised Purposes, are protected by appropriate technical and organisational measures against risks of unauthorised access to or disclosure of your Data, in accordance with applicable laws.

8. Cookies

For more information on the use of cookies and how to manage your consent, please refer to the COJOJ DAKAR 2026 cookie policy available here: XXX. Where cookies are placed on third-party websites or services, you should consult their respective cookie policies and consent management tools.

9. Data Subject rights

As provided by applicable legislation, the Data Subject has the following rights in relation to their Data:

Right of access : right to request access to the processed Data.
Right to rectification or erasure : right to request correction or deletion of any inaccurate or incomplete Data.
Right to restriction of processing : right to request restriction of processing of the Data.
Right to object : right to object to the processing of Data on grounds relating to a specific situation.

To exercise these rights, the Data Subject may contact COJOJ DAKAR 2026 by email at the following address: compliance@Dakar2026.org